Our most advanced model
RDbox Pro Connect
RDbox Pro Connect combines our advanced rising damp treatment technology with Bluetooth moisture monitoring. The mobile application allows you to monitor moisture levels and follow the drying progress directly from your phone.
Free advice before purchase · Model selected according to the treatment area · Warranty terms provided with every order
Find the right solution
Select the problem you want to address to identify the most suitable solution.
3 products
Rising Damp Treatment
Up to 150 m²
FromDhs. 4,360.00
Choose your coverage area
Rising Damp Treatment
50–2,500 m²
FromDhs. 6,800.00
Choose your coverage area
Rising Damp Treatment
100–2,500 m²
FromDhs. 9,990.00
Choose your coverage areaProduct coverage is determined by the ground-floor or basement area to be treated, not by the total floor area of the building.
1 product
Rising Damp + Insect Protection
100–2,500 m² · insects to 500 m²
FromDhs. 9,200.00
Choose your coverage areaInsect protection is limited to termites, cockroaches and ants. It does not treat flying insects or wood-boring infestations. The rising damp function is selected according to the treated area. Insect control covers up to 500 m² on every size, and RDbox Insect Protect extends that area where more is needed.
2 products
Insect Protection
Insects to 500 m²
FromDhs. 9,200.00
Choose your coverage area
Extra insect area for RDbox Duo
Adds 500 m²
Dhs. 3,980.00
Read the guideInsect control is delivered by the RDbox Duo, which is sized by the area to be covered. RDbox Insect Protect is sold separately and increases the insect area a Duo covers, but it does not treat insects on its own. Insect protection is limited to termites, cockroaches and ants. It does not treat flying insects or wood-boring infestations, and insects already established inside timber require conventional eradication first.
1 product
Limescale Treatment
32–250 mm inlet
FromDhs. 2,900.00
Choose your pipe sizeThe model is selected according to the diameter of the incoming water main, not by floor area. RDbox Limescale does not treat rising damp, and the rising damp units do not treat limescale.
All prices are per unit, charged in AED and including VAT. A price shown in another currency is an indicative conversion at the current rate. If you are unsure which model is suitable, use the model selector below to determine the appropriate coverage for your property. Delivery is 2 to 3 weeks.
More than a thousand units are in service, in homes that are simply lived in.
Established technology
RDbox is not a new product. The range has been sold and installed for more than ten years, and more than 1,000 devices are in service. The units are manufactured in the European Union and carry CE and FCC marking.
The 30-year term covers the rising damp range. RDbox Limescale carries 5 years, and the mains adaptor and plug supplied with every model are covered for 2 years.
The numbers
Effective for areas from 50 to 2,500 square metres, depending on the model.
Depending on the RDbox model and the condition of the building.
The unit draws under one watt and runs continuously, which is roughly 9 kWh over a full year. On a domestic tariff that is a few dirhams, not a noticeable increase.
Manufacturer warranty, subject to warranty conditions.
Works 24 hours a day, 7 days a week, all year round.
Drying time varies according to the RDbox model, wall material, wall thickness, building construction, initial moisture level and site conditions. Product coverage depends on the selected model. Warranty coverage is subject to the applicable terms and conditions. Power adapters and plugs are covered by a 2-year warranty.
Where rising damp comes from
Rising damp is not a leak and it is not condensation. It is groundwater moving upward through the fabric of the building, and it continues for as long as the wall is in contact with wet ground.
Below the surface, the soil holds water. The top of that water is the water table, and it rises and falls with rainfall, irrigation and the season. In coastal and irrigated ground it often sits close to the surface.
Brick, block, stone and mortar are porous. Where a foundation or a wall is in contact with wet ground, those pores pull water up into the structure against gravity, in the same way a paper towel draws water out of a saucer. That movement is called capillary action.
Water climbs until the rate at which it evaporates from the wall face matches the rate at which it is drawn up. It settles at a fairly level line, commonly around a metre above the floor, though the height varies with the wall and the conditions around it.
The water carries dissolved salts up out of the ground with it. The water evaporates and the salts stay in the wall, which is why the plaster blows and crumbles, paint blisters, a tide mark stains the surface and skirtings and joinery decay.
Rising damp is one cause of a damp wall and not the only one. Condensation, a leaking pipe, a failed gutter and penetrating damp through an exposed wall leave similar marks. The signs below help separate them, and an advisor will confirm before you order.
Diagnosis first
This matters more than which unit you buy. Rising damp, condensation and a leaking pipe can look similar on a wall and require completely different remedies. Only one of them is treated by an RDbox.
Rising damp climbs to a level and holds there, usually under about a metre, leaving a horizontal tide line. Damp that runs down from above, or sits in one isolated patch, is something else.
Groundwater carries dissolved ground salts up with it. As the wall dries at the surface those salts are left behind as a white, fluffy bloom, and they keep returning after you wipe them off.
Plaster loses its key and crumbles at low level, paint blisters, wallpaper peels from the bottom edge, and timber skirting softens or rots where it meets the wall.
It does not come and go with the weather or with cooking and showering. Condensation clusters on cold surfaces and windows; rising damp sits at the bottom of the wall and stays.
If the moisture problem does not correspond to the signs of rising damp described above, please contact us before placing an order. Our team can help determine whether an RDbox system is suitable for your property.
A water problem, not a damp problem. RDbox Limescale treats it at the pipe.
A different problem
RDbox Limescale is a separate product from the rising-damp range above. It fits to your water line rather than to a wall, is sized by the diameter of your water main rather than by floor area, and clears limescale from pipework and connected equipment.
It does not treat rising damp, and none of the units above treat limescale.
The honest version
Damp is a building problem, not a decorating problem. Painting over it buys you one season.
Salt-contaminated plaster keeps failing until the water stops arriving.
How it works
Rising damp occurs when moisture from the ground moves upward through porous building materials by capillary action. RDbox technology is designed to act on this process and support the progressive reduction of moisture within affected walls.
Groundwater enters porous brick, block or stone below ground level and migrates upward by capillary action, carrying dissolved salts with it. Left alone it keeps rising until evaporation balances the climb.
The RDbox is screwed to a suitable solid structural wall, two fixing holes, and plugged into a standard 100–240 V supply. No chemical injection, no replastering, no replumbing. Installation is a matter of minutes.
Microprocessor-controlled electro-physical signals travel through the building structure itself rather than through the air. Maximum published flux density is 0.5 µT.
The signal acts on water held in the porous material, opposing the climb so gravity can draw moisture back down toward the subsoil. The damp band recedes from the top down.
Being specific about the limits is how you tell a real specification from a sales pitch. Any of these means an RDbox is the wrong purchase.
Results and drying times may vary depending on the construction of the building, wall materials, wall thickness, initial moisture levels, ventilation and environmental conditions. For optimum performance, the device must be installed and operated in accordance with the manufacturer’s instructions.
Model finder
Suitable for residential, commercial and other buildings affected by rising damp. The appropriate model should be selected according to the required coverage area and the specific characteristics of the property. For RDbox Limescale, the appropriate model must be selected according to the diameter of the main water pipe.
This information is provided as a product selection guide and does not replace a professional building assessment. Drying time depends on wall material, wall thickness, building construction, initial moisture level and site conditions. An advisor can confirm the appropriate model before purchase. All prices are charged in AED and include VAT. A price shown in another currency is an indicative conversion at the current rate.
Product range
Every RDbox model side by side, with the figures published for each. RDbox Limescale is included because it is often confused with the rising damp range; it treats the water supply, not the walls.
Rising damp treatment designed for smaller coverage areas.
From Dhs. 4,360.00
One size · 150 m²
Rising damp treatment for properties requiring a fast solution with simple installation.
From Dhs. 6,800.00
8 sizes · 50–2,500 m²
Rising damp treatment with mobile application connectivity for monitoring treatment progress.
From Dhs. 9,990.00
7 sizes · 100–2,500 m²
Combined solution for rising damp treatment and protection against termites, cockroaches and ants.
From Dhs. 9,200.00
7 sizes · 100–2,500 m²
Sold separately to increase the insect area an RDbox Duo covers. On its own it does not treat insects.
From Dhs. 3,980.00
One size · adds 500 m²
Electronic anti-limescale solution designed to make limescale particles finer and less adhesive, helping to prevent hard deposits throughout the water system.
From Dhs. 2,900.00
5 sizes · 32–250 mm inlet
Figures are the manufacturer’s published values. Coverage is selected from the treated ground-floor or basement area, not the total floor area. Drying times depend on wall material, thickness, construction, initial moisture level and site conditions. Prices are charged in AED and include VAT. A price shown in another currency is an indicative conversion at the current rate. The full technical specification for a model, including electrical, physical and compliance figures, is on its own product page.
A Pro Connect installed and running. The red LED confirms power; green confirms it is operating.
Pro Connect
The hardest part of buying damp treatment is that you cannot see it working. Months pass and the wall looks much the same, because plaster dries last.
RDbox Pro Connect answers that with a measurement instead of a promise. A reader built into the unit measures the resistivity between two screws fixed in the wall and sends it over Bluetooth to the RDbox PRO app, which stores each reading. This allows the drying trend to be followed over time.
Bluetooth must be enabled and you need to be near the device for the app to read it.
RDbox PRO app
RDbox Pro Connect has a moisture reader built into the unit. It measures the resistivity between the two screws fixed in the wall and sends the reading over Bluetooth to the RDbox PRO app, where it is stored. This allows the drying trend to be followed over successive months.
That turns drying from something you are told into something you can check for yourself.
Scan to download
Point your camera at the code, or use the button below.
The app works with RDbox Pro Connect only. Bluetooth must be enabled and the phone must be near the unit for it to take a reading. Requires iOS 17.6 or later, or an Android device.
Fixed to the wall it is treating, through two screws, and connected to a standard socket.
Installation
RDbox units are installed using two wall fixing holes. No injections and no major building work are required.
Once the wall is dry, salt-contaminated plaster may still need replacing. That is a finishing job, done after the drying period rather than before it.
Evidence
Electronic damp treatment is a category with a lot of noise in it, and plenty of suppliers who will not put figures in writing. These are the ones that can be checked.
The unit works by emitting a very-low-frequency magnetic field, which is the first thing most people want reassurance about. Its maximum published flux density is 0.5 µT, set against the ICNIRP reference level for continuous public exposure at mains frequency.
400× below the international guideline for continuous public exposure
ICNIRP is the International Commission on Non-Ionizing Radiation Protection, whose reference levels underpin European and wider international exposure guidance. Figures shown are the manufacturer's published maximum, ask us for the test report and we will send it.
Conformity with the applicable European directives.
Compliant with United States electromagnetic emission rules.
Manufactured in the European Union, not white-labelled from stock.
Designed to stay powered for decades at negligible running cost.
Questions
Including the awkward ones. If yours is not here, ask an advisor directly.
Ask us directlyFair question, and you should ask it. Independent assessments of electro-physical and electro-osmotic damp systems as a category are genuinely mixed, some studies report walls drying substantially, others report partial or no effect, and outcomes depend heavily on the building.
So we do not ask you to take the physics on trust. What we put in writing is commercial: a 30-year repair warranty on the unit, and on RDbox Plus, Pro Connect and Duo a drying guarantee with its conditions stated in writing. RDbox Pro Connect goes further and measures the moisture in your wall over time, so drying becomes something you read on a chart rather than something we assert. If you want the test reports and the warranty document before committing, ask and we will send them.
On the Plus-class units, fired-brick and concrete-block walls are typically stated to dry in under four months. RDbox Comfort runs at roughly half the output and is stated at around eight to nine months. Very thick or difficult traditional walls can take substantially longer, published information cites up to about nine months in difficult cases.
Drying time depends on the wall material, its thickness, how it was built, how wet it is to begin with, and site conditions. Anyone who quotes a single number without asking about your wall is guessing.
Plus is the core high-performance model and the reference for drying speed. Comfort is the economical version at roughly half the output, which is why it takes months longer to reach the same result. Pro Connect uses the same core electronics as Plus and adds a Bluetooth moisture reader plus a geomagnetic function published as improving efficiency by about 5%.
Duo is Plus-class drying combined with crawling-insect control.
The unit emits a very-low-frequency magnetic field with a maximum published flux density of 0.5 µT. For comparison, the ICNIRP 2010 reference level for continuous public exposure at mains frequency is 200 µT. The technology is stated as CE and FCC certified.
It draws under one watt, has no moving parts and no chemicals, and is designed to run permanently.
Treatment stops. This is not a one-off dose or an injected barrier. The unit has to stay powered for the effect to continue. That is also why the running cost matters so little: under one watt, continuously.
No, and we would rather tell you before you spend money. An RDbox treats rising damp specifically: groundwater migrating upward through porous material by capillary action.
Condensation is an air, ventilation and heating problem. A leaking pipe, tank, gutter or roof needs repairing. Penetrating damp coming laterally through a wall is different again. Send us photos and we will tell you honestly what we think you are looking at.
Often, yes. The unit deals with the water, but salts already carried into the plaster stay there and will keep attracting moisture and blowing the finish. Where plaster is heavily contaminated it usually needs replacing, after the wall has dried, not before.
Coverage is chosen from the treated ground-floor or basement area, not the total floor area of the building. Use the model finder above as a starting point, then confirm it with an advisor before ordering, an undersized unit is the most common and most expensive mistake in this category.
Delivery is 2 to 3 weeks. The units are manufactured in the European Union and shipped to the United Arab Emirates, and we would rather state a realistic date than a short one. An advisor can confirm the current lead time for your model and size on WhatsApp.
Customer assistance
Our team can assist you in selecting the appropriate RDbox solution for your property. Send a photo of the affected wall and the area you need treated, and we will confirm which model fits and what it costs.
We reply to WhatsApp messages within one business day.
